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Customer Service Operations Leader

2 months ago


Enterprise, Oregon, United States Albertsons Companies Full time
Role Overview

The Customer Service Operations Leader is pivotal in driving the success of our customer service initiatives at Albertsons Companies. This position is dedicated to ensuring that our service standards not only meet but exceed the expectations of our valued customers.

Key Responsibilities
  • Lead and promote the company's commitment to exceptional customer service.
  • Effectively manage customer interactions, ensuring a positive experience and swift resolution of any issues.
  • Implement strategies that align with the company's vision and enhance customer satisfaction.
Qualifications

The ideal candidate will possess strong leadership skills, a passion for customer service, and the ability to foster a positive work environment. A background in retail management or a related field is preferred.