Restaurant Operations Manager

6 days ago


Enterprise, Alabama, United States KENTUCKY FRIED CHICKEN Full time
Restaurant General Manager

As a Restaurant General Manager at KFC, you will be the leader of one of the world's largest brands. You will be responsible for the success of your restaurant and will lead a team of talented individuals to achieve goals and deliver exceptional customer experiences.

Key Responsibilities:
  • Restaurant Performance: Own the success metrics of your restaurant and lead your team to achieve goals.
  • Guest Experience: Lead the guest experience in your restaurant, ensuring friendly interactions, a clean restaurant, and fresh meals.
  • Team Development: Grow and mentor your KFC family through training, development, and onboarding new team members.
  • Communication: Lead communications of your team's goals, upcoming promotions, business updates, and more.
  • Culture: Inspire a positive and collaborative family environment.
  • Partnerships: Partner with other Restaurant General Managers and Area Leaders to drive business growth.
Success Factors:
  • Leadership: Lead by example with high standards in customer service, food quality, and cleanliness.
  • Business Acumen: Demonstrate a true business partner mindset, with ownership of business results.
  • Mentorship: Mentor and coach team members effectively through training and development resources.
  • Team Building: Build a team through selecting and onboarding new hires.
  • Pride and Passion: Take pride in everything you do and demonstrate a deep appreciation for customer service and the guest experience.
  • Goal-Oriented: Be a goal-oriented leader who thrives in a fast-paced environment.
Requirements:
  • Must be 18 years of age or older.
  • Must have a valid driver's license.
  • Must have reliable, personal transportation.

KFC Corporation, based in Louisville, Kentucky, is one of the few brands in America with a rich history of success and innovation. With over 21,000 outlets in more than 130 countries and territories, KFC is the world's most popular chicken restaurant chain, specializing in Original Recipe chicken and more.



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