Service Excellence Specialist
1 week ago
About Our Company:
">At Marriott International Inc., we believe that our associates are the backbone of our success. That's why we're committed to providing opportunities for growth, development, and recognition.
">Salary: $40,000 - $50,000 per year, depending on location and experience
">About the Role:
">We're looking for a Service Excellence Specialist to join our team at Residence Inn Somerset. As a key member of our staff, you'll be responsible for delivering exceptional service to our guests, ensuring their stay is comfortable and memorable.
">Key Responsibilities:
">- ">
- Process operational needs and address guest requests in a timely and professional manner">
- Complete reports and provide quality meals as required">
- Move around the hotel and take ownership of the guest experience in main areas">
- Empower guests with information about local attractions and services">
- Maintain confidentiality and protect company assets">
- Ensure uniform, personal appearance, and communication are professional">
- Work independently and collaboratively as part of a team">
- Be available to work flexible hours, including evenings and weekends">
Requirements:
">To be successful in this role, you'll need:
">- ">
- A high school diploma or equivalent">
- No related work experience is necessary, but a willingness to learn and grow is essential">
- Excellent communication and interpersonal skills">
- The ability to work in a fast-paced environment and multitask effectively">
- A commitment to providing exceptional customer service">
- The ability to lift objects weighing up to 25 pounds without assistance">
- Basic computer skills and proficiency in Microsoft Office">
- A valid driver's license (if applicable)">
Benefits:
">We offer a range of benefits to our employees, including:
">- ">
- Competitive salary and bonus structure">
- Opportunities for career growth and professional development">
- Comprehensive health and wellness program">
- 401(k) matching and retirement plan">
- Employee discounts and perks">
- Paid time off and holidays">
- Life insurance and disability coverage">
How to Apply:
">If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to us today
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