Customer Service Specialist

7 days ago


Somerset, New Jersey, United States US2160 Sysco Guest Supply, LLC Full time
About the Role

The Customer Service Specialist - Contract Manufacturing Expert will serve as the primary point of contact for key customers, developing and maintaining strong, professional relationships. This role requires expertise in managing customer interactions, resolving complex issues, and ensuring that service levels are met across the supply chain.

Key Responsibilities
  • Serve as the primary point of contact for key customers, responding to inquiries/requests for information concerning orders, deliveries, or problems in a considerate and professional manner.
  • Process and resolve RMAs, billing and shipping discrepancies, and product substitutions in a timely manner.
  • Work closely with the Contract Manufacturing Team to develop SOPs and process improvements for conducting business with specialty customers.
  • Maintain and provide regular reports on key customer service metrics such as on-time delivery, order accuracy, and customer satisfaction levels.
Requirements
  • High School Diploma or equivalent required; some college and/or an associate degree preferred.
  • 2+ years of progressive experience working in a fast-paced Customer Service Department; account management is a plus.
Preferred Skills and Qualifications
  • Strong interpersonal skills that build rapport and trust.
  • Exceptional communicator, oral and written.
  • Pleasant and professional telephone presence.
  • Detailed oriented with strong organizational skills.
  • Proficient with basic computer hardware and software (Microsoft Office).
Estimated Salary

$62,000 - $80,000 per year, depending on location and experience.



  • Somerset, New Jersey, United States Ruby Tuesday Full time

    At Ruby Tuesday, we are seeking a motivated Food Service Specialist to join our team. About the RoleThe ideal candidate will be responsible for delivering exceptional customer service and ensuring prompt and friendly food and beverage service to all guests.Key Responsibilities:Learn and explain menu offerings, make recommendations, and suggestively sell to...


  • Somerset, New Jersey, United States Terumo Medical Corporation Full time

    **Job Overview**As a Supervisor, Customer Care at Terumo Medical Corporation, you will be responsible for leading a team of customer care associates in providing exceptional service to our customers. This role requires excellent leadership, communication, and analytical skills, with the ability to drive individual and team development.**Key...


  • Somerset, New Jersey, United States Synerfac Full time

    Job Description:We are seeking a talented Inside Sales/Customer Service Specialist to join our Central New Jersey team. As an Inside Sales Specialist, you will play a vital role in driving sales growth by identifying new opportunities, developing strong relationships with existing customers, and providing exceptional customer service.About the Role:This is a...


  • Somerset, New Jersey, United States PrideStaff Full time

    PrideStaff is seeking a Customer Service Associate to join our team in Somerset, NJ. As a valued member of our team, you will be responsible for providing exceptional customer service and support to our clients.Job SummaryThis is a fully onsite, direct hire opportunity that offers a competitive salary and a comprehensive benefits package.The ideal candidate...


  • Somerset, New Jersey, United States Synerfac Full time

    Job Overview:Synerfac, a reputable staffing agency, seeks an experienced Inside Sales/Customer Service Specialist to join their dynamic sales team. This role is ideal for highly motivated individuals with a strong background in sales and customer service.About the Job:This is a full-time position working Monday-Friday, 8:30am-5pm, in-office. As an Inside...


  • Somerset, New Jersey, United States Giant Eagle Full time

    About Us: At Giant Eagle & Market District, we're passionate about food, people, and community. We're seeking team members who share our values and are eager to build their future with us.Salary Information: This role offers a competitive salary of approximately $35,000 - $45,000 per year, depending on location and experience.Job Responsibilities: As a...


  • Somerset, New Jersey, United States DIGI America (TERAOKA Group) Full time

    About the RoleSalary: $90,000 - $140,000 per yearWe are looking for a highly skilled Retail Grocery Product Specialist to play a key role in the development, execution, and continuous improvement of our product offerings. As a member of our cross-functional team, you will work closely with Sales, Marketing, Service, and Customer Support to deliver...


  • Somerset, New Jersey, United States Scismic Full time

    Scismic is a leading innovator in the field of optical fiber technology, renowned for its pioneering achievements in application-specific fibers, optical connectors, and advanced fiber-based solutions.The company's mission is to provide cutting-edge optical innovations and solutions by designing, manufacturing, and supplying high-quality optical fibers,...


  • Somerset, New Jersey, United States MSI Full time

    Job SummaryWe are seeking a reliable and detail-oriented Regional Delivery Specialist to join our team. As a key member of our logistics team, you will be responsible for delivering merchandise safely and efficiently to various locations.This is an excellent opportunity for individuals who enjoy working independently and have a strong commitment to customer...

  • Contract Specialist

    1 week ago


    Somerset, New Jersey, United States Terumo Medical Corporation Full time

    About the PositionThe Contract Specialist - Sales at Terumo Medical Corporation is responsible for developing and maintaining relationships with customers through effective contract management. This role involves working closely with the Sales Team to ensure seamless execution of sales strategies.Key ResponsibilitiesDevelop and implement contract management...


  • Somerset, New Jersey, United States DaVita Inc. Full time

    About the Role DaVita Inc. is seeking a Medical Support Specialist to join our team of dedicated professionals. This role offers an exciting opportunity to make a meaningful impact in the lives of patients with end-stage renal disease or chronic kidney disease.As a Medical Support Specialist, you will work closely with our interdisciplinary team to provide...


  • Somerset, New Jersey, United States College Hunks Hauling Junk & Moving Full time

    About UsCollege Hunks Hauling Junk & Moving is a professional moving company that provides hands-on labor, moving, and junk removal services to residential and commercial clients.Job SummaryWe are seeking a reliable and physically fit individual to join our team as a Hauling Junk and Moving Specialist. The successful candidate will be responsible for...


  • Somerset, New Jersey, United States Futran Tech Solutions Pvt. Ltd. Full time

    Futran Tech Solutions Pvt. Ltd.">About Us: We are a leading technology solutions provider, dedicated to delivering cutting-edge services and innovative solutions to our clients.">Job Title: IT Infrastructure Specialist">Salary: The estimated salary for this position is between $70,000 to $100,000 per annum, based on industry standards and the cost of living...


  • Somerset, New Jersey, United States Delta-T Group Inc. Full time

    Job OverviewWe are seeking a highly skilled Learning and Development Specialist to join our team. This is a unique opportunity to work in a dynamic environment, delivering high-quality education services to students.


  • Somerset, New Jersey, United States Terumo Medical Corporation Full time

    **Job Summary**The Supervisor, Customer Care is a key role within Terumo Medical Corporation's North America operations. This position leads a high-performing team that provides exceptional customer experience in support of multiple business units. The successful candidate will have superior communication and leadership skills, with the ability to drive...

  • Nurse Specialist

    1 week ago


    Somerset, New Jersey, United States BAYADA Home Health Care Full time

    Home Health Care Nurse SpecialistWe are seeking a skilled and compassionate Registered Nurse to join our team as a Home Health Care Nurse Specialist in Somerset, New Jersey.About the RoleThis is a full-time position offering flexible schedules for work/life balance, including full-time, part-time, per-diem, and on-call shifts primarily during daytime...


  • Somerset, New Jersey, United States Alternatives Inc. Full time

    About Alternatives Inc.Alternatives, Inc. has been dedicated to providing exceptional support services to adults with intellectual and developmental disabilities for over 40 years.Job DescriptionWe are seeking a compassionate Developmental Support Specialist to join our team in Somerset, NJ.The successful candidate will assist adults with developmental...


  • Somerset, New Jersey, United States Unitemp, Inc Full time

    Job OverviewWe are seeking an experienced HVAC Controls Sales Representative - Energy Efficiency Specialist to join our team at Unitemp, Inc.In this role, you will be responsible for promoting the sale of solution-based controls maintenance programs to commercial, industrial, and institutional customers. The successful candidate will have a strong...


  • Somerset, New Jersey, United States BAYADA Home Health Care Full time

    BAYADA Home Health Care is a leading provider of home health care services, and we're seeking a skilled Nurse Care Specialist to join our team. Located in Somerset, New Jersey, this full-time position offers a competitive salary of $34-$39 per hour, with opportunities for advancement and professional growth.About the JobWe're looking for a compassionate and...


  • Somerset, New Jersey, United States Turtle and Hughes Full time

    Electrical Warehouse Associate Role at Turtle and HughesWe are seeking an experienced Electrical Warehouse Associate to join our team in Somerset, NJ.The estimated salary for this role is $65,000 per year, depending on qualifications and experience.About the RoleThis position involves working with electrical equipment, including cutting and measuring wire...