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Customer Service Representative

2 months ago

Orlando, Florida, United States Cheers Wine & Liquor Orlando Full time

Become an integral part of our esteemed establishment, Cheers Wine and Liquor Orlando. We are on the lookout for passionate individuals eager to contribute to our vibrant team.

Primary Duties:

  • Greet customers with a friendly demeanor, ensuring exceptional service at all times.
  • Process transactions efficiently using a digital point-of-sale system.
  • Educate customers about our diverse selection of beverages and utilize effective upselling strategies to enhance sales.
  • Adhere to responsible age verification protocols consistently.
  • Assist in maintaining a tidy and organized retail space, both inside and outside the store.
  • Support customers with carry-out services as needed.
  • Receive and organize weekly shipments, ensuring merchandise is attractively displayed on shelves.
  • Perform additional responsibilities as directed by management.
Qualifications:
  • Willingness to work flexible schedules, including evenings, weekends, and holidays.
  • No prior experience necessary; however, experience in retail or a related field is advantageous.
  • Prepare for a dynamic work environment that involves considerable physical activity due to the high-volume nature of the business.
  • Capability to stand for prolonged periods, navigate the store, and lift items weighing up to 35 pounds for stocking purposes.
At Cheers Wine and Liquor Orlando, we prioritize fostering a supportive work atmosphere for our employees, the community, and the families we serve.