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Senior Lead Product Designer, Wells Fargo Home Lending
2 months ago
We are seeking a Senior Lead Product Designer to join our Home Lending team at Wells Fargo Bank. As a key member of our design team, you will be responsible for shaping the future of our Home Lending experience, ensuring it is seamless, user-centric, and meets the needs of both internal operators and customers.
Key Responsibilities- Collaborate with business, product, and engineering teams to create and clarify product strategy, define UX systems, and execute forward-thinking design across our product portfolio.
- Lead the strategy and resolution of complex challenges, delivering solutions that are long-term, large-scale, and require vision, creativity, innovation, and coordination of complex activities.
- Provide vision, direction, and expertise to senior leadership on implementing innovative business solutions that are large-scale cross-functional or enterprise-wide strategies.
- Strategically engage with all levels of professionals and managers across the enterprise, serving as an expert advisor to Product Design leadership.
- Design leadership: lead design execution and strategy for Wells Fargo's Home Lending products, setting the vision for the internal operator experience from a CX lens.
- User experience innovation: create innovative and intuitive user experiences that address complex operator and customer needs.
- Cross-functional collaboration: work closely with Product, Engineering, and Business teams to define the product roadmap and align on deliverables.
- Design systems and process improvement: contribute to and evolve the design system, ensuring consistency and scalability across all products.
- 7+ years of Website or Application Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- Degree in Design, HCI, Computer Science, a related field, or equivalent practical experience.
- 7+ years of product design experience, with a strong portfolio demonstrating expertise in interaction design, visual design, IA, and UX strategy.
- Proven experience leading design initiatives from concept to execution, preferably within mortgage or financial services industries.
- Strong understanding of user-centered design principles, user research, and usability testing methodologies.
- Proven ability to influence senior leadership and cross-functional stakeholders, effectively communicating the strategic value of design and aligning design decisions with business objectives.
- Excellent communication, collaboration, and presentation skills with the ability to articulate design decisions and influence cross-functional teams and senior leaders.
- Experience leading design initiatives within a product management framework.
- Expertise in design tools such as Figma.
- Strong understanding of the mortgage process, home lending regulation, and operational workflows preferred.
- Experience working with complex enterprise systems and internal operator tools preferred.
- Experience designing for home lending or financial products preferred.
