Customer Logistics Supervisor

11 hours ago

Pasco, Washington, United States Krispy Kreme Doughnuts, Inc. Full time
About the Role

We are seeking a highly skilled Customer Logistics Supervisor to join our team at Krispy Kreme Doughnuts, Inc. This role will be responsible for overseeing the end-to-end process of our Delivered Fresh Daily operations, including route service drivers, order management, loadout coordination, fleet/equipment oversight, and local level customer support.

Key Responsibilities
  • Assist the Customer Logistics Manager in managing the assigned driver team, including hiring, training, scheduling, coaching, and discipline.
  • Set priorities for the driver team to ensure task completion and coordinate resources and planned work for the team.
  • Ensure all drivers follow operational processes and procedures.
  • Use judgment to identify, troubleshoot, and resolve day-to-day technical and operational problems.
  • Work with the Customer Logistics Manager to adapt plans and priorities to address resource and operational challenges.
  • Manage orders and ensure daily systems processes are completed to accurately account for all activity.
  • Manage staging and loadout to ensure routes are dispatched and complete.
  • Work with 3rd party providers as required to address service concerns or disruptions and develop contingency plans.
Requirements
  • 4+ years' experience in QSR or retail environment with progressive experience in logistics, fleet management, or related responsibilities.
  • Valid driver's license.
  • Ability to work all necessary work schedules, including holidays/weekends.
  • Effective communication skills, both written and verbal.
  • Steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
  • Clean driving record (3 years).
  • Able to meet DOT Medical Examiner Card eligibility requirements.
Travel Requirements

0-10% travel required.

Must be authorized to work in the US without sponsorship.

Physical Demands and Working Conditions

Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Exposure to internal and external environmental conditions, including shop - fluctuating temperatures and noise levels, and exposure to known allergens including but not limited to nuts.

Adherence to dress code policy applicable to role.

Noise of a production and/or processing area.

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position.

Benefits

We offer a comprehensive benefits package, including medical, vision, and dental insurance, employee discount program, 401K plan, PTO and 'dream' days, company events, education reimbursement, adoption assistance, life insurance, FSA/HSA plans, and pet insurance.

Learn more at Krispy Kreme is an Equal Opportunity Employer.

We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual.

We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

About Krispy Kreme Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world.

Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience.

Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access.

Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet.

Connect with Krispy Kreme Doughnuts at or on one of its many social media channels, including and

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