Customer Service Representative

1 week ago


Jasper, Texas, United States Southside Bank Full time
Job Summary

Southside Bank is seeking an experienced Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer service, handling cash transactions, and promoting bank products and services.

Responsibilities:
  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Process cash transactions, including deposits, withdrawals, and check cashing, while maintaining accurate records.
  • Maintain a high level of productivity and efficiency in the cash handling process.
  • Collaborate with colleagues to achieve sales goals and promote bank products and services.
Requirements:
  • Bachelor's degree or equivalent experience preferred.
  • A minimum of 6 months of cash handling or customer service experience is required.
  • Excellent communication and interpersonal skills are essential for success in this role.
  • Ability to work in a fast-paced environment and multitask effectively.
Compensation:
  • Estimated salary: $45,000 - $60,000 per year, depending on experience.


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