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Insurance Accounts Receivable Specialist
1 month ago
We are seeking a highly skilled and detail-oriented Accounts Receivable Specialist to join our team at Kitsap Oral, Maxillofacial, & Dental Implants. As an Accounts Receivable Specialist, you will play a critical role in ensuring the smooth operation of our financial processes, including receiving, processing, and collecting payments from patients and insurance companies.
Key Responsibilities- Identify and resolve problem accounts with payors, investigate and correct errors, and follow up on missing account information.
- Research inquiries regarding past-due balances and insurance guidelines.
- Resolve delinquent accounts, prepare payment plans, and monitor adherence to plans by guarantor.
- Prepare reports to identify and resolve accounts receivable issues.
- Post data, verify and perform mathematical computations, and maintain files.
- Compose and type routine correspondence, memos, letters, and appeals.
- Work with practices within the organization to obtain necessary documentation for patients, insurance carriers, or other areas.
- Identify patient accounts for collection action when delinquent or when unable to contact patient or guarantor.
- Process the Account Receivable Report.
- Contact payors/insurance companies if there is a delay in responding to statements or claims.
- May process incoming and outgoing mail.
- Verify all patient and guarantor demographics are entered correctly when confirming account for refunds team.
- Enter contact notes related to all communications regarding account, including phone, email, letter, and other methods of communication.
- Provide the utmost level of customer service to the practice.
- Perform tasks for other accounts receivable representatives while they are on vacation.
- Provide support for other team personnel during periods of high activity.
- High school diploma or equivalent required.
- At least three (3) years' experience in a similar role.
- Understanding of dental and medical insurance.
- Proficient in Microsoft office applications, including Word, Excel, and Outlook.
- Excellent communication, research, problem-solving, and time management skills.
- High level of accuracy, efficiency, and accountability.
- Attention to detail.
- Bachelor's degree in accounting, finance, or related field preferred, or equivalent experience within the field preferred.
This is a full-time position, Monday to Friday, 8-hour shift. The successful candidate will be required to work on-site and be able to sit behind a desk for extended periods of time.
Benefits- 401(k) matching.
- Dental insurance.
- Health insurance.
- Life insurance.
- Referral program.
- Vision insurance.
