Restaurant General Manager

4 days ago

Spokane, Washington, United States Steelhead Bar & Grille Full time
Job Title: General ManagerJob Summary:

Steelhead Bar & Grille is seeking a highly skilled and experienced General Manager to lead our restaurant team. As a General Manager, you will be responsible for overseeing the daily operations of the restaurant, including ordering, purchasing, receiving, storage, preparation of all food products, guest relations, flow of business and service standards.

Key Responsibilities:
  • Follow all policies and procedures
  • On time and attend all meetings
  • Oversee the daily operations relating to ordering, purchasing, receiving, storage, preparation of all food products, guest relations, flow of business and service standards
  • Responsible for financial operations of restaurant
  • Forecast sales and labor budgets
  • Meet financial goals, such as but not limited to revenue, labor cost and COGS
  • Communicate with Director of Operations on all financial, staff, property and guest related issues
  • Oversee the training /cross training of the hourly staff
  • Coach, guide, develop and support the staff to provide an exceptional guest experience
  • Approve all schedules, overtime and any exceptions
  • Ensure that all food products meet company recipe specifications for preparation and quality
  • Lead progressive discipline of staff members and managers
  • Communicate with corporate office on staff related issues
  • Interview and select new staff
  • Conduct annual performance reviews for all staff
  • Lead staff meetings
  • Monitor, measure, respond and correct any guest incidents with warmth and hospitality
  • Manage staff environment and provide timely response to staff needs
  • Be knowledgeable with troubleshooting restaurant equipment issues to avoid the use of external technicians when necessary
  • Follow uniform and hygiene standards
  • Ensure sanitation and food safety procedures, regulations and laws are strictly followed
  • Ensure a safe working environment to reduce the risk of incident, injury and food handling related issue
Requirements:
  • Washington State Food Worker Card (WSFWC)
  • Washington State MAST/Class 12
  • Certified Food Protection Manager certification preferred
  • Three (3) years minimum restaurant management experience
  • Willing to work a flexible schedule and weekends
  • Strong work ethic, reliable, aware of the details
  • Personable and enjoy leading a diverse team
  • Passion for food and hospitality is preferred
  • Proven leadership and motivational skills
  • Display a professional appearance and is a positive role model within the restaurant
  • Strong verbal and written communication skills
  • Excellent guest relations skills
  • High guest satisfaction expectations and focus
  • Basic computer knowledge (Microsoft) and office skills required
  • Restaurant 365 knowledge a plus
  • Ability to stand for extended periods of time
  • Ability to lift 50+ pounds
Benefits:
  • Health, Dental and Vision Insurance (for eligible full-time employees)
  • In lieu of paid sick leave we offer Paid Personal Time Off (PTO)
    • Earn 1 hour PTO for every 40 hours worked
  • Bonus potential
  • Direct Deposit
  • Free employee shift meals
  • Friends & Family Meal Discounts
  • Leadership opportunities & career growth
Steelhead Bar & Grille is an Equal Opportunity Employer:

We embrace diversity and do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.

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