Clinical Support Specialist
4 weeks ago
h3JobDescription/h3pRateRange:$18-$20perhour/ppPOSITIONSUMMARY:/ppTheClinicalSupportSpecialistroleisdesignedtoprovidebothonsite/in-personclinicalfacilitationandremoteadministrativeduties.Inperson,aCSSworkswithacliniciantofacilitatecarevisitsforpatients.Remotely,aCSSworksonadministrativedutiesthatinclude,butarenotlimitedto,chartpreparationandBehavioralHealthIntegration./ppABenefitsPackagethatMakesaDifference:/pp-ChoiceofthreehealthinsurancePlans/ppDental/ppVision/ppGenerousPTO/pp8PaidHolidays/ppAncillaryInsuranceCoverage(Accidental,HospitalIndemnity,andCriticalIllness)/ppFreeLifeInsurancewithBuyUpOptions/pp401Kwithcompanymatch/ppPetInsurance/ppESSENTIALFUNCTIONS:/ppemOnsiteClinicalFacilitation/em/pulliAssistingpatientsbyofferingeducationrelatedtotheirbehavioralhealthvisits,whetherthetreatingclinicianisconductingthevisitinpersonorviatelehealth/liliProvidingtechnicalsupportandassistancefortelehealthvisitstoincluderoomandequipmentpreparation/liliSupportingcliniciansbyaccessingvitalsandotherrelevantdatafromthefacility'sEMR/liliProcurementofpatientreferraldocumentsasneeded/liliActingasaliaisonbetweenthecliniciansandthefacilitystaff/liliInteractingwithstaffand/orfamilymembersasnecessary/liliMaintainingresponsibilityforproperhandlingandcleaningofMediTelecareequipment/li/ulpemBehavioralHealthIntegration/em/pulliCompletingassignednumberofBHIcaseswithintherequiredtimelinebygatheringnecessaryinformationfrompatientmedicalrecordsandenteringitintothecompany'sBHIsystem/software./li/ulpemClinicianSupport/em/pulliProvidingassistancetoassignedcliniciansbyaccessingthefacility'sEMRandrecordingrelevantdataintoourEHRsysteminpreparationfortheclinicalvisit/liliWorkingcloselywiththecliniciantoassurethatpatientvisitsrunsmoothlyandefficiently/li/ulpGENERALREQUIREMENTS:/ppAllClinicalSupportSpecialistsareexpectedtoperformallofthecorefunctionsasdescribedaboveasassigned.Eachindividualrolemaychangefromtimetotimedependingonscheduling,theneedsofourfacilitypartners,clinicianneeds,andchangesinthehealthcareindustry./ppEDUCATION,EXPERIENCEANDLICENSING:/pulliMinimumHighSchoolDiplomarequired/lili1+yearinahealthcaresettingpreferred,butnotrequired/liliMedicalAssistantorCNAcertificationaplus/li/ulpKNOWLEDGE,SKILLSANDABILITIES:/pulliBasicworkingknowledgeofmedicalterminology/liliExperienceintheuseofonlinehealthcaretools/liliProficiencyinMicrosoftOfficeSuite–Outlook,Word,Excel/liliAbilitytomaintainfullconfidentialityandcompliancewithsensitivemedicalinformation,includingbutnotlimitedtoHIPAAprotectedinformationandPHI./liliCommitmenttoprovidingplatinum-levelcustomerserviceandcommunication/liliAbilitytoembraceacompanycultureofcaringandkindness/li/ulpPHYSICALANDENVIRONMENTALREQUIREMENTS:/pulliAdedicatedhomeofficespacewithaclosingdoorthatisfreefromdistractionsandmeetsHIPAAandPHIstandards/liliAreliablehomeinternetconnection/liliAvaliddriver'slicenseandreliablemodeoftransportation/liliTheabilitytotravelupto1hourinanydirectionfromhomeofficetocoverclinicswhenneeded/liliAbilitytostand,walk,see,speak,hear–bothinpersonandremotely;usehands,fingerstotypeorusemanualequipment,reachwithhandsandarms.Regularlyrequiredtostoop,bend,crouch.Specificvisionrequirementsincludeclose-upcorrectedvision/liliMustbeabletolift,push,pullupto30lbs.withoutrestrictions/liliAbilitytoremainsedentaryforlongperiodsoftimewhileworkingonadministrativetasks/liliMaybeexposedtobodilyfluids,virusesorotherinfectiousdiseaseswithinahealthcarefacility/liliPotentialexposuretocleaningchemicalsusedwithinahealthcarefacility/li/ulpDISCLAIMER:/ppThisdescriptionisnotacompletelistingofeveryresponsibility,task,andrequirementforaClinicalSupportSpecialist.MediTelecarereservestherighttoadd,delete,orre-assignportionsofthisdescriptionatanytimebasedonbusinessandpatientneeds./p
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Clinical Support Specialist
4 weeks ago
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