Technical Product Manager

2 weeks ago


Birmingham, Alabama, United States Quest Diagnostics Incorporated Full time

The Technical Product Manager will play a pivotal role in guiding products from conception to launch, working closely with users to understand the problems we can help them solve and translating those insights into effective solutions. This individual will work collaboratively with various teams at Quest to support some of our largest clients, ultimately contributing to the development of innovative products that help thousands of individuals live healthier, happier lives.

Key Responsibilities:

  • Customer Discovery: Conduct qualitative and quantitative research to understand the needs of internal and external users, including interviews and data analysis.
  • Solution Design: Collaborate with engineering and product design teams to develop high-quality solutions that address customer and user needs.
  • Prioritization: Own the product and sprint backlogs for assigned areas of responsibility, clearly articulating prioritization decisions and using data-driven insights to inform those choices.
  • Stakeholder Management: Work cross-functionally to manage expectations, communicate and coordinate releases, and support the adoption of new products and functionality.

Requirements:

  • BA or BS or equivalent work experience.
  • Minimum of 3+ years of Product Management, Software Development, or similar Business Analyst role.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate with customers and users.
  • A passion for using product discovery techniques to identify customer/user problems and solutions.
  • Ability to learn quickly, prioritize effectively, and work independently.
  • Experience working as part of an agile product team.
  • Experience with VOIP systems, the AWS ecosystem, and/or API development a plus.

Quest is an Equal Opportunity Employer and welcomes applications from diverse candidates.



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