Ambitious Service Experience Associate

5 days ago


Brookfield, Wisconsin, United States Toyota of Brookfield Full time
Service Drive Experience Associate Job Description

We are seeking an exceptional Service Drive Experience Associate to join our team at Toyota of Brookfield. As a Service Drive Experience Associate, you will play a vital role in providing an outstanding customer experience, ensuring that every guest leaves our dealership with a lasting impression.

Job Summary

This is a full-time position responsible for delivering exceptional customer service, providing administrative support, and maintaining the overall appearance of our service drive and shop area. If you possess excellent communication skills, a positive attitude, and a passion for delivering top-notch service, we encourage you to apply.

Key Responsibilities
  • Customer Service: Greet and assist customers, respond to their inquiries, and provide general information about our services.
  • Administrative Support: Assist with various administrative tasks, such as maintaining inventory, moving vehicles, and keeping the shop and service drive organized.
  • Physical Demands: Frequently bend, reach, stand, walk, carry, kneel, push, and pull, ensuring a safe and efficient work environment.
Qualifications and Requirements

To be successful in this role, you should have:

  • High School Diploma or Equivalent: A minimum high school diploma or GED equivalent is required.
  • Excellent Customer Service Experience: A proven track record of delivering exceptional customer service is essential.
  • Attention to Detail and Positive Attitude: A strong attention to detail and a positive attitude are must-haves for this role.
  • Written and Communication Skills: Strong written and communication skills are necessary for effective communication with customers and team members.
What We Offer

As a valued member of our team, you can expect:

  • Competitive Salary: A competitive salary range of $45,000 - $60,000 per year, depending on experience.
  • Growth Opportunities: Opportunities for growth and development within our dealership.
  • Benefits: Medical, dental, and vision insurance, accrued vacation time, employee vehicle purchase plans, discounts on products and services, 401(k), and additional benefits.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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