Cash Collection Specialist
7 days ago
South Bay Auto Auction is a reputable one-stop independent auto auction seeking skilled professionals to drive our growth. As a team member, you will be instrumental in achieving our business objectives.
Job Summary:
- We are seeking an experienced Cash Collection Specialist to secure revenue by verifying and posting receipts, resolving discrepancies, and ensuring timely payments from customers.
Key Responsibilities:
- You will attend to customers either in person or via phone calls to collect accounts and resolve any payment-related issues.
- Collections will be made by sending statements and communicating with customers through various channels, including email, fax, or mail.
- The successful candidate will receive payments (cash, cashier's check, money order, check) and post transactions accurately.
- Coordinating financing availability through outside financiers is another crucial aspect of this role.
- The ideal candidate will prepare cash and check payments for bank deposits, maintaining accurate records throughout the process.
- In case of account discrepancies, you will verify their validity by gathering information from sales, marketing departments, and customers.
- You will resolve collections by analyzing customer payment plans, payment history, and credit lines; coordinating contact with the marketing and customer registration department as needed.
- Protecting the organization's value by keeping sensitive information confidential is also a key responsibility.
- The selected candidate will stay updated on job knowledge by participating in educational opportunities and completing tasks related to accounting and organizational mission requirements.
- Bilingual skills in Spanish are highly desirable.
Required Skills and Qualifications:
- The successful candidate will possess strong organizational skills, data entry skills, general math skills, proficiency in financial software, and excellent verbal communication skills.
Benefits:
- South Bay Auto Auction offers a comprehensive benefits package, including vacation time, sick leave, 401(k), holidays, dental, vision, life, and medical insurance.
Equal Opportunity Employer:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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