Dining Service Specialist
1 day ago
At JACKMONT HOSPITALITY INC, we are committed to delivering exceptional dining experiences to our guests. As a key member of our team, you will play a vital role in ensuring that every guest leaves satisfied and eager to return.
About the RoleThe Fine Dining Attendant is responsible for providing top-notch service to our discerning guests. This includes greeting guests, building rapport, and ensuring an enjoyable and quality dining experience.
Responsibilities & Accountabilities- Greet guests and build rapport to ensure an enjoyable dining experience.
- Promptly and accurately take food and beverage requests from guests.
- Expedite the service of food and beverages to guests, checking frequently to ensure everything meets their specifications.
- Learn and recommend menu items to guests, including expert upselling techniques.
- ID all guests ordering alcoholic beverages who appear to be 40 years old or younger.
- Maintain a high level of knowledge about menu items, ingredients, and preparation methods.
- Ensure all orders are accurately entered into the POS system.
- Bilingual skills (English) preferred but not required.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
- Must be able to deliver plates and food, clear tables, which may require lifting up to 30 lbs.
- Must be able to hear well amidst loud background noise.
- Must be dressed neatly and well-groomed in company-approved uniform at all times.
- Must be able to operate P.O.S. system, make change correctly, and make credit card transactions accurately.
- Must be able to calmly respond to angry guests and notify a manager.
- Must be able to read and write notes to hearing-impaired guests.
- Must be able to read menus to sight-impaired guests.
- Must be able to verbalize menu items clearly to guests while taking their orders or responding to their requests.
We offer a competitive salary package, including a base salary range of $25,000 - $35,000 per year, depending on experience, plus benefits and opportunities for career advancement.
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