Service Ambassador

5 days ago


Atlanta, Georgia, United States K5 Hospitality Full time

At K5 Hospitality, we're dedicated to delivering exceptional dining experiences. As a Service Ambassador in our upscale restaurant, AltaToro, you'll play a vital role in ensuring every guest feels welcome and well cared for from the moment they arrive.

We're seeking highly skilled individuals with a passion for customer service and a keen eye for detail. As a Service Ambassador, you'll work closely with the management team to manage reservations, waitlists, and seating arrangements, guaranteeing a seamless experience for our guests.

Key responsibilities include:

  • Greeting guests upon arrival and departure
  • Managing seating charts to optimize table usage and minimize wait times
  • Answering incoming calls and addressing customers' queries efficiently
  • Maintaining a positive attitude and providing excellent communication skills to ensure a warm and welcoming atmosphere
  • Working flexible schedules, including weekends, to meet the demands of a dynamic restaurant environment

To be successful in this role, you'll need:

  • 2+ years of experience in upscale dining, preferably as a Host/Hostess
  • Basic understanding of the Spanish language (no fluency required)
  • A strong desire to deliver exceptional customer service and exceed expectations
  • Flexibility to adapt to changing situations and priorities

We offer a competitive salary of $15-$20 per hour, reflecting the value we place on your skills and expertise. If you're passionate about delivering outstanding service and contributing to a dynamic team, we encourage you to apply.


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