Medical Claims Adjuster

2 days ago

Phoenix, Arizona, United States USAA Full time
About the Role

USAA is seeking an experienced Property Adjuster to join our Catastrophe team. As a Property Adjuster, you will be responsible for investigating, evaluating, negotiating, and settling low to moderate complexity property insurance claims.

Key Responsibilities
  • Investigate claim damages by conducting research from various sources, including the insured, third parties, and external resources.
  • Determine coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies.
  • Negotiate low to moderate complexity claims settlement.
  • Maintain accurate, thorough, and current claim file documentation throughout the claims process.
  • Apply knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates.
Requirements
  • 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims.
  • Knowledge of estimating losses using Xactimate or similar tools and platforms.
  • Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.
  • Ability to prioritize and multi-task, including navigating through multiple business applications.
Preferred Qualifications
  • 1+ years of residential property adjusting of moderate complexity claims.
  • 1+ years of estimate writing skills using Xactimate, ClaimsX or virtual estimating.
  • Experience on a Property Catastrophe team handling inside or field claims (i.e. wind, hail, hurricane, flooding).
  • Experience scoping the loss, assessing damages, interpreting policy and making claim decisions.
About USAA

USAA is a leading financial services company that provides insurance, banking, and investment products to U.S. military members and their families. We are committed to serving those who serve our country.

As a Property Adjuster at USAA, you will have the opportunity to work with a talented team of professionals who are dedicated to delivering exceptional service to our members. You will also have access to a comprehensive benefits package, including medical, dental, and vision insurance, 401(k), pension, life insurance, and paid time off.

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