Key Holder

3 weeks ago

Medford, Massachusetts, United States Comoto Full time

Key Holder Job Description

We are seeking a highly motivated and customer-focused Key Holder to join our team at Comoto Holdings. As a Key Holder, you will be responsible for providing an exceptional shopping experience for our customers, maintaining a strong sense of product knowledge, and assisting with store operations.

Key Responsibilities:

  • Provide outstanding customer service and maintain a high level of product knowledge
  • Assist with store operations, including opening and closing procedures, administering returns/store credit, and special orders
  • Divide tasks amongst Sales Associates and maintain a clean and organized store environment
  • Stay up-to-date with brand and product knowledge, company information, sales, and company-wide events

Requirements:

  • 1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store
  • 2 years + of sales or customer service experience
  • A self-starter mentality and ability to consistently deliver an outstanding, personalized retail experience
  • An open mind and eagerness to learn and be a part of the riding community
  • Experience with computers and POS systems (particularly RetailPro)
  • Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement)

What We Offer:

  • An hourly base rate, plus commission on a tiered system based on meeting sales goals
  • Additional incentives, such as SPIFFS, and generous employee discounts on all products
  • Strong training and development opportunities, including a 5-shift base pay period for new hires
  • Full-time benefits, including Medical/Dental/Vision/Life/Accident, Paid Time Off, and 401K matching
  • A voluntary benefit, DailyPay, for secure, instant transfers of earned pay before payday

About Comoto:

Comoto Holdings is America's largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry. We are dedicated to advancing the experience of powersports enthusiasts across the globe through our brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread.

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