Sales Key Holder
1 month ago
The Sales Key Holder is a critical role in providing exceptional customer service and driving sales growth at American Freight. As a Sales Key Holder, you will be responsible for creating a positive shopping experience for customers, while also assisting in achieving the store's planned sales goals.
Key Responsibilities:- Provide exceptional customer service, ensuring a positive shopping experience for customers.
- Follow the company selling process to ensure customers are aware of our product lines.
- Boost store sales through exceptional customer service, selling, and team building skills.
- Demonstrate product knowledge of our furniture, mattresses, and appliance lines.
- Achieve individual targets for all miscellaneous revenue, including Protection Agreements, fabric protection, leasing, credit, delivery, and installation.
- Ensure inventory is available for customer orders.
- Rings sales through the POS system.
- Maintain the sales floor standards, including floor recovery, housekeeping, and presentation standards.
- Assist with loading customer vehicles and staging items for delivery.
- Complete all required training sessions and courses.
- Serve as a key carrier and perform store opening and closing tasks.
- High School Diploma or Equivalent preferred.
- Sales experience is preferred, but not necessary.
- Ability to work a flexible schedule, including evenings and weekends.
- Ability to excel in a competitive, fast-paced environment.
- Must have a positive attitude and focus on customer satisfaction.
- Ability to lift at least lbs.
- Excellent relationship building, communication, teamwork, and presentation skills.
- Persuasion, negotiation, and closing skills.
- Basic mathematical skills.
- Strong drive for results.
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws.
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