Operations Manager

2 days ago

Avon, Ohio, United States Ace Hardware Corporation Full time
About this Role

The RSC Operations Manager is responsible for overseeing and directing the Retail Support Center operational departments and exempt staff to maximize safety, quality, productivity, and employee relations.

Key Responsibilities
  • Oversee activities directly related to warehouse operations.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with senior leadership, staff members, and others within the organization as necessary.
  • Review financial statements and reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Determine staffing requirements, along with conducting and/or overseeing the interview process. Make hiring decisions and oversee training of new employees.
  • Provide guidance and direction to subordinates, including setting performance standards and monitoring performance. Plan and direct activities of others.
  • Create developmental opportunities for direct reports, as well as their subordinates.
  • Establish processes to ensure the highest quality and most efficient deliveries to Ace retailers.
  • Actively pursue succession planning for self and subordinates.
Requirements
  • Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role.
  • Be an active participant in contributing to a successful safety culture in the facility.
  • Bachelor's Degree or related field or equivalent professional experience.
  • Proven management experience in a distribution, logistics, or manufacturing environment.
  • Ability to analyze and logistically manage a distribution workforce, including both exempt and non-exempt employees, regarding safety, quality, and productivity. Profit and loss and financial analysis skills.
Benefits
  • Semi-Monthly Pay
  • Incentive opportunities, based on role/grade level
  • 18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire
  • Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents.
  • Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met).
  • Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review.
  • Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more.
  • Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events.
  • Birth/Adoption bonding paid time off
  • Adoption cost reimbursement
  • Identity theft protection
Why Ace Hardware?

Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization.

Ace Hardware Corporation is an Equal Opportunity Employer.

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