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Customer Service Team Leader
2 months ago
We are seeking a dedicated Lead Customer Service Representative to enhance our customer engagement and support initiatives. This role is essential in ensuring our customers receive top-notch service and assistance.
Key Responsibilities- Provide exceptional customer service and support to our clientele.
- Oversee daily operations within the customer service team.
- Train and mentor new team members to uphold service standards.
- Address customer inquiries and resolve issues effectively.
- Collaborate with management to improve service processes.
The ideal candidate will possess strong communication skills, a passion for customer service, and the ability to work in a fast-paced environment. Experience in a retail or service-oriented setting is preferred.
Work EnvironmentThis position offers flexible scheduling options, allowing for a work-life balance while contributing to a dynamic team atmosphere.
