Client Care Manager
2 weeks ago
As a Client Care Manager, you will play a critical role in converting leads into appointments for real estate agents. Your primary responsibility will be to follow up with prospects via email, phone calls, and other forms of communication to add them to the sales pipeline and generate qualified real estate leads.
Key Responsibilities:- Qualify incoming leads for appointments with realtors and field agents to provide quick response times and meet their needs
- Expand the client base by identifying business opportunities in target regions
- Use CRM to compile a list of all leads to ensure agents have up-to-date information to move through the listing and closing process
- Manage the sales database through the sales cycle
- Consult with real estate agents to ensure fiduciary service of the real estate transaction from initial contact through the listing agreement or buyer consultation
- Competitive and winning attitude - Must want to be #1
- Exceptional written, verbal, phone, and presentation skills
- Experience with an online Client Relationship Management (CRM) system
- Tech-savvy
- Passion to hunt (cold call), educate, and sell
- Determined and not easily intimidated
- Willingness to work hard
- Comfortable spending the majority of the workday on the phone talking to clients
- Extraordinary people skills and relationship-builder
- Problem-solving skills and results-oriented
- Exceptional telephone skills—ability to set and close appointments over the phone
- Ability to learn and internalize scripts and dialogues
- Organizational and time management skills
- Ambitious with proven ability to succeed
- Learning-based, proactive, and positive attitude
- Teachable Team player
- A real estate license or real estate experience is a plus
Ideal Candidate: Will have personal drive to work independently, like connect with people and caring for them, and analytical skills.
Compensation: Base Salary: $50,000 + Bonus potential
Benefits: PTO and paid holidays, stipend benefits, growth potential
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Client Care Manager
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