Lounge Server Position
7 days ago
The Lounge Server is responsible for creating a welcoming and enjoyable experience for residents and guests in the lounge area. This role involves providing excellent customer service, preparing and serving food and beverages, and maintaining a clean and safe environment.
Key Responsibilities
- Provide prompt and courteous service to residents and guests in the lounge area.
- Prepare and serve food and beverages in accordance with menu standards and quality control procedures.
- Maintain a clean and safe environment in the lounge area, including tables, chairs, and kitchen equipment.
- Ensure that all food and beverage venues in the lounge are clean and well-maintained.
- Follow menu cycle and note changes or substitutions made on proper forms.
- Clean and maintain a neat, safe working environment, including the kitchen and food service areas.
- Comply with state sanitation codes and maintain inventory control.
- Report problems, concerns, and issues observed with food or beverage service and communicate them appropriately.
- Observe changes in resident status, needs, or preferences and communicate with appropriate team members.
- Record resident information as required.
- Avoid loss, breakage, and waste of supplies and equipment.
- Adhere to procedures for fire, life, safety, disaster, security, worker safety, and other emergency procedures.
- Adhere to and convey philosophy of supporting dignity, privacy, independence, choice, individuality, and a home-like environment for residents.
- Maintain the quality of food prepared and sample the food to ensure the quality of the food served to residents.
- Perform other tasks and duties as assigned.
- Attend and participate in required meetings and trainings.
Requirements
- High school diploma or equivalent.
- Prior experience in dining room/lounge service and food prep preferred.
- Prefer prior experience in a commercial kitchen environment.
- Requires attention to detail and ability to follow instructions.
- Demonstrates basic computer knowledge and ability with an aptitude to learn company applications.
- Has compassion and a special interest in working with the senior population.
- Ability to work a flexible schedule, including weekends, holidays, and overtime to meet the requirements of the position.
- Ability to relate positively, effectively, and appropriately with residents, families, community members, volunteers, and other community staff.
- Ability to creatively problem-solve in both resident care and employee management.
- Maintains clean, neat, comfortable, safe environment for residents, staff, and visitors.
- Ability to read, write, speak, and understand English.
- Current First Aid and CPR.
- Pass a criminal background and fingerprint check.
- Meets all mandatory health requirements by state regulations.
- Ability to work independently (with minimum supervision).
- Maintains current Food Handlers card.
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