Network Infrastructure Specialist

4 weeks ago


Indianapolis, Indiana, United States Heritage Environmental Services Full time
Job Summary:

The Network Engineer will be a key member of our IT shared services team, responsible for the network support for our entire computing environment. This includes hardware procurement and deployment, tier 3 system support, project management of deployment and rehab projects, and assigned monitoring and management responsibilities.

Key Responsibilities:

Ensure Health & Safety is the number one goal by following policies, processes, and acting in a safe manner at all times.

Provide support for existing Cisco infrastructure deployments.

Lead the design of the overall network layout, group wide.

Monitor IOS versions and schedule updates as required.

Design, test, and deploy Cisco configuration templates as required.

Follow and update process documentation as needed.

Follow industry best standards to continuously improve network resiliency and performance.

Document configuration and monitor various aspects of Cisco infrastructure.

Support ServiceDesk in resolving escalated tickets requiring specific technical knowledge.

Provide tier 3 network troubleshooting and support, including on-call rotation, after-hours support.

Travel up to 20%.

Requirements:

Bachelor's degree in information technology or equivalent experience.

5 years of CLI configuration experience with Cisco switches, routers, and ASA's required.

Required Cisco Certifications: CCNA Security, CCNA Routing and Switching.

5 years' Experience in WAN technologies and routing protocols, including MPLS, BGP, EIGRP, OSPF, DMVPN.

Experience with Cisco ISE and SolarWinds platforms.

Preferred Qualifications:

ITIL based service delivery for Incident Management, Change Management, Problem Management, Capacity Management, and Configuration Management.

Experience identifying and resolving issues independently.

Demonstrates a solid sense of accountability and sound personal judgment.

Employs Think Plan Do Review critical thinking process for all tasks, large and small.

Proven analytical and problem-solving skills with information systems.

Courage to take initiative in unfamiliar or ambiguous circumstances.

Ability to gain alignment with different clients and represent a common point of view across multiple stakeholders.

Must be confident in building business partnerships with various business stakeholders.

Excellent verbal and written communication.

What We Offer:

Heritage Environmental Services is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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