Customer Service Representative
2 weeks ago
About the Role:
We are seeking highly motivated and customer-focused individuals to join our team as Retail Sales Associates. As a member of our team, you will play a key role in delivering an exceptional customer experience and contributing to the success of our convenience store chain.
Key Responsibilities:
- Customer Service: Provide excellent customer service by greeting customers, answering questions, and ensuring a pleasant shopping experience.
- Sales Floor Management: Maintain a clean and well-stocked sales floor, including displays and shelves.
- Upselling and Suggestive Selling: Master the art of upselling and suggestive selling to enhance the customer experience and contribute to achieving sales goals.
- Brand Ambassadors: Champion our brand by encouraging customers to join our loyalty rewards program and highlighting its benefits.
- Cash Handling: Efficiently manage the cash register, handle transactions accurately, and maintain a safe and welcoming environment for customers and colleagues.
- Safety and Security: Adhere to safety guidelines and protocols to ensure a safe working environment.
- Teamwork: Collaborate with colleagues to ensure smooth operations and provide support when needed.
- Facility Maintenance: Take pride in maintaining a clean and inviting store, including cleaning restrooms, emptying trash bins, and refilling window washing stations.
- Environmental Awareness: Participate in keeping our outdoor space clean and welcoming, contributing to a positive environmental impact.
What We Offer:
- A competitive hourly rate of $10.33.
- Opportunities for growth and development within our company.
- Paid time off and a retirement savings plan.
- A fun and friendly work environment that supports and encourages our employees.
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