Console Operations Manager

2 weeks ago


Charlotte, North Carolina, United States Gus Perdikakis Associates Full time
About the Role

Gus Perdikakis Associates is seeking an experienced Console Operator to join our team. In this critical role, you will be responsible for monitoring electronic security systems, providing gate access and validation, and responding to alarm notifications.

As a key member of our Security Operations Center, you will play a vital part in ensuring the safety of employees and property. You will also assist with general administrative work, perform data entry, and maintain accurate accounts of events.

To be successful in this role, you will require a Bachelor's Degree in Criminal Justice or Criminology and 3-5 years' experience working in a similar capacity. Excellent customer service and communication skills, ability to multitask, and proficiency in computer and MS Office suite skills are essential.

Responsibilities
  • Monitor and respond to alarm notifications to ensure the safety of employees and property.
  • Maintain accurate records of events, create reports, and provide detailed information as required.
  • Perform data entry tasks in multiple databases and adhere to established procedures.
  • Assist with general administrative duties and other related tasks.

The estimated annual salary for this position is between $55,000 - $75,000, based on experience and qualifications.


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