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Residential Services Coordinator

3 weeks ago

Dana Point, California, United States Shea Apartments - J.F. Shea Company, Inc. Full time

Company Overview

Shea Apartments - J.F. Shea Company, Inc. is a well-established provider of residential services in the region. Our commitment to exceptional customer service has earned us a reputation as a leader in the industry.

Job Description

We are seeking a highly skilled Customer Service Representative to join our team. The successful candidate will be responsible for providing excellent customer service to our residents and their guests.

Key Responsibilities

  • Answering telephone calls and responding to resident inquiries in a professional manner
  • Providing timely and effective solutions to resident concerns
  • Maintaining accurate records of resident interactions and service requests

Required Skills and Qualifications

  • Excellent communication and problem-solving skills
  • Prior experience in customer service or a related field
  • Able to work effectively in a fast-paced environment

Benefits

  • A competitive salary of $42,000 per year
  • A comprehensive benefits package including health insurance, paid time off, and retirement savings plan
  • The opportunity to work for a dynamic and growing company with a reputation for excellence