Store Manager

2 weeks ago


Crossville, Tennessee, United States Community Choice Financial Family of Brands Full time
Job Summary

We are seeking a highly skilled and experienced Store Manager to join our team at Community Choice Financial Family of Brands. As a Store Manager, you will be responsible for overseeing the daily operations of our retail store, including managing a team of customer service representatives, handling customer transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Team Management: Supervise and train a team of customer service representatives to ensure they are providing excellent customer service and meeting sales targets.
  • Customer Service: Handle customer transactions, including cashing checks, selling financial products, and providing customer support.
  • Store Operations: Maintain a clean and organized store environment, including restocking shelves, cleaning equipment, and performing other tasks as needed.
  • Financial Management: Manage store finances, including handling cash, making deposits, and balancing the cash register.
  • Compliance: Ensure that all store operations are in compliance with company policies and procedures, as well as local, state, and federal laws and regulations.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Minimum one year of key holder, supervisory, and/or management experience in retail, convenience store, grocery, financial or service industry.
  • Skills: Excellent verbal and written communication skills, ability to work phone, Point of Sale, Microsoft Office, and other systems.
  • Physical Demands: Ability to remain in a stationary position, ability to lift and move up to 25 pounds, ability to move about freely inside and outside of the store, and operation of mechanical controls, such as a keyboard.
Preferred Qualifications and Skills
  • Leadership Experience: Leadership in a sales or customer service-oriented position.
  • Industry Experience: Experience in retail, sales, or financial industry.
  • Language Skills: Bilingual English/Spanish is a plus and may be required for certain locations.
What We Offer
  • New Hire Training: Comprehensive new hire training program designed to help set you up for success.
  • Learning Management System: Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development.
  • Professional Development: Paid on-the-job training & professional development programs.
  • Benefits: Multiple coverage levels for Medical, Dental, & Vision, Group Health & Wellness Program, plus special savings on retail items, travel, entertainment, and more.
  • 401(k) and Roth 401(k): Traditional 401(k) and Roth 401(k) with Company match.
  • Flexible Spending Accounts: Options for Flexible Spending Accounts or Health Savings Accounts.
  • Life Insurance: Basic and AD&D Life Insurance.
  • Pet Insurance: Optional pet insurance.
  • Voluntary Benefits: Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance.
  • Paid Time Off: Paid Time Off (Accrue approximately 6* days in your first year of employment, plus additional days in following years. Eight days in CA, CO, AZ, MI, and OR.).
  • Diverse Culture and Inclusive Environment: Diverse Culture and Inclusive Environment.

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