Store Manager
2 weeks ago
We are seeking a highly skilled and experienced Store Manager to join our team at Community Choice Financial Family of Brands. As a Store Manager, you will be responsible for overseeing the daily operations of our retail store, including managing a team of customer service representatives, handling customer transactions, and maintaining a clean and organized store environment.
Key Responsibilities- Team Management: Supervise and train a team of customer service representatives to ensure they are providing excellent customer service and meeting sales targets.
- Customer Service: Handle customer transactions, including cashing checks, selling financial products, and providing customer support.
- Store Operations: Maintain a clean and organized store environment, including restocking shelves, cleaning equipment, and performing other tasks as needed.
- Financial Management: Manage store finances, including handling cash, making deposits, and balancing the cash register.
- Compliance: Ensure that all store operations are in compliance with company policies and procedures, as well as local, state, and federal laws and regulations.
- Education: High school diploma or equivalent required.
- Experience: Minimum one year of key holder, supervisory, and/or management experience in retail, convenience store, grocery, financial or service industry.
- Skills: Excellent verbal and written communication skills, ability to work phone, Point of Sale, Microsoft Office, and other systems.
- Physical Demands: Ability to remain in a stationary position, ability to lift and move up to 25 pounds, ability to move about freely inside and outside of the store, and operation of mechanical controls, such as a keyboard.
- Leadership Experience: Leadership in a sales or customer service-oriented position.
- Industry Experience: Experience in retail, sales, or financial industry.
- Language Skills: Bilingual English/Spanish is a plus and may be required for certain locations.
- New Hire Training: Comprehensive new hire training program designed to help set you up for success.
- Learning Management System: Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development.
- Professional Development: Paid on-the-job training & professional development programs.
- Benefits: Multiple coverage levels for Medical, Dental, & Vision, Group Health & Wellness Program, plus special savings on retail items, travel, entertainment, and more.
- 401(k) and Roth 401(k): Traditional 401(k) and Roth 401(k) with Company match.
- Flexible Spending Accounts: Options for Flexible Spending Accounts or Health Savings Accounts.
- Life Insurance: Basic and AD&D Life Insurance.
- Pet Insurance: Optional pet insurance.
- Voluntary Benefits: Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance.
- Paid Time Off: Paid Time Off (Accrue approximately 6* days in your first year of employment, plus additional days in following years. Eight days in CA, CO, AZ, MI, and OR.).
- Diverse Culture and Inclusive Environment: Diverse Culture and Inclusive Environment.
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