Dunkin' Shift Leader

9 hours ago


Papillion, Nebraska, United States Dunkin' - Franchisee Of Dunkin Donuts Full time
Job Summary

We are seeking a highly motivated and experienced Shift Leader to join our team at Dunkin' - Franchisee Of Dunkin Donuts. As a Shift Leader, you will be responsible for coaching and guiding our restaurant team members to deliver exceptional guest service and execute operational brand standards.

Key Responsibilities
  • Perform all responsibilities of restaurant team members
  • Support the Restaurant Manager in meeting operational goals and execution
  • Ensure Brand standards are met throughout shift including preparation of food and beverages
  • Communicate shift priorities, goals and results to restaurant team members
  • Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback
  • Support the training of restaurant team members as needed
  • Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
  • Communicate clearly with the next Shift Leader to help prepare him/her for shift
  • Ensure Food Safety standards are met
  • Manage Inventory throughout the shift
  • Provide great guest service and coaches restaurant team members to do the same
  • Schedule restaurant team members for shifts
  • Manage cash over/short during shift and ensure restaurant team members are following cash franchisee management policies
Requirements
  • Basic computer skills
  • Fluent in spoken and written English
  • Previous leadership experience in retail, restaurant or hospitality preferred
Physical Demands/Working Conditions

Standing on feet, repetitive motion including bending, stooping and reaching, lifting objects, ice, products, boxes up to 60 lbs. (if applicable), wearing a headset, working in a small space

Benefits
  • Competitive Pay
  • Flexible Schedule
  • Fun Environment
  • Closed by 7pm
  • NO fryers or grease
  • Employee Discounts
  • Incentives
  • Unlimited Advancement Opportunities
  • Tuition Reimbursement


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