Customer Service Management Trainee Professional

3 weeks ago


Corona, California, United States Uline Full time

Estimated Salary: $25 - $30 per hour

About the Role

This is a unique opportunity to develop your skills and become a leader in customer service management. As a Customer Service Management Trainee, you will master all aspects of customer service through comprehensive hands-on training.

Responsibilities
  • Develop a team of customer service representatives by setting clear goals, evaluating team performance, and providing constructive feedback.
  • Review department procedures and standards to identify areas for improvement.
Requirements
  • Bachelor's degree.
  • Strong track record of customer-focused service, teamwork, and attention to detail.
  • Prior leadership/management experience is a plus.
  • Bilingual (English/Spanish) preferred.
What We Offer
  • Complete medical, dental, vision, and life insurance coverage.
  • Flexible Spending Accounts and wellness programs.
  • 401(k) with 6% employer match.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.
  • Bonus programs that include annual performance and sales goals.


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