Customer Service Management Trainee Professional
3 weeks ago
Estimated Salary: $25 - $30 per hour
About the RoleThis is a unique opportunity to develop your skills and become a leader in customer service management. As a Customer Service Management Trainee, you will master all aspects of customer service through comprehensive hands-on training.
Responsibilities- Develop a team of customer service representatives by setting clear goals, evaluating team performance, and providing constructive feedback.
- Review department procedures and standards to identify areas for improvement.
- Bachelor's degree.
- Strong track record of customer-focused service, teamwork, and attention to detail.
- Prior leadership/management experience is a plus.
- Bilingual (English/Spanish) preferred.
- Complete medical, dental, vision, and life insurance coverage.
- Flexible Spending Accounts and wellness programs.
- 401(k) with 6% employer match.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- Bonus programs that include annual performance and sales goals.
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