Schedule Coordinator for Elite Oral Surgery Practice
6 days ago
At Southern Oral and Facial Surgery, we are seeking a highly motivated and organized Schedule Coordinator to join our team.
The ideal candidate will have excellent customer service skills, be able to multitask with ease, and maintain a professional demeanor in a fast-paced environment.
This role is critical to providing exceptional patient care, resulting in the best clinical outcomes and meeting the needs of our patients.
The Schedule Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility, and prepare patient charts.
We offer a competitive salary of $45,000 - $55,000 per year, based on experience.
Key Responsibilities- Provide concierge-level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
- Greet patients and visitors immediately upon arrival with a friendly demeanor.
- Answer the phone promptly with a smile.
- Schedule appointments to optimize patient satisfaction, provider time, and most effective use of exam and treatment rooms.
- Prepare a daily schedule for each provider.
- Prepare patient charts.
- Manage patient flow to reduce patient wait time.
- Assist patients as necessary.
- Maintain reception area in a neat and orderly condition.
- Maintain professional relationship with referring offices.
- Maintain confidentiality of all information in accordance with HIPAA.
- High school diploma or equivalent required.
- One year of customer service experience required.
We offer a comprehensive benefits package, including:
- Medical (including Virtual Care), Dental, and Vision Coverage
- Employee Assistance Program (EAP)
- Uniforms/Scrubs provided
- Competitive pay, Bonus potential, and annual merit reviews
- 401(k) Plan w/Company Match
- Health Savings Account (HSA) with HDHP health plans
- Life Insurance
- Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
- Employer Sponsored Short Term Disability
- Long Term Disability Plan
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