ServiceNow Architect

2 days ago


Reston, Virginia, United States Intact Technology Full time

About the Role

We are seeking an exceptional ServiceNow Developer to join our team at Intact Technology. As a key member of our development team, you will play a crucial role in designing and implementing ServiceNow solutions for large enterprise customers.

Key Responsibilities

  • Implement core configuration user stories with some guidance.
  • User stories could cover service catalog, catalog items/record producers, knowledge bases/knowledge articles, notifications, assignment rules using advanced work assignment, and Service Level Agreement (SLA) configurations and workflows.
  • Implement reports and dashboards.
  • Execute unit testing to ensure that implemented user stories meet acceptance criteria.
  • Conduct peer reviews of other developer's user stories.
  • Provide technical documentation as required.
  • Ensure all ServiceNow certifications are kept current with new releases.

Required Qualifications

  • 1+ year of experience with implementing major ServiceNow modules/applications.
  • Solid understanding of the ServiceNow platform, including administration and configuration.
  • Familiarity with JavaScript.
  • Experience with Agile and Scrum methodologies, actively participating in the software development life cycle (SDLC).
  • Customer-focused with excellent time management, communication, and follow-up skills.
  • Possession of ServiceNow Certified System Administrator (CSA), and or ServiceNow Certified Application Developer (CAD) strongly preferred.
  • Complete 1 Certified Implementation Specialist (CIS) certification within 6 months of hire.

Benefits

  • Ongoing personal and professional development.
  • Unlimited paid time away from work to go on adventures, relax, or recover, plus 12 paid holidays.
  • Premium healthcare plans, Medical, Dental, Vision including HSA and FSA options.
  • Qualified 401k Program.
  • Virtual happy hours and other team-building events.
  • Wellness Clubs that cater to different interests.

Company Overview

Intact Technology is a leading provider of ServiceNow solutions for large enterprise customers. We are passionate about delivering exceptional outcomes for our customers and strive to create a positive workplace experience for our employees.



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