ServiceNow Architect
2 days ago
About the Role
We are seeking an exceptional ServiceNow Developer to join our team at Intact Technology. As a key member of our development team, you will play a crucial role in designing and implementing ServiceNow solutions for large enterprise customers.
Key Responsibilities
- Implement core configuration user stories with some guidance.
- User stories could cover service catalog, catalog items/record producers, knowledge bases/knowledge articles, notifications, assignment rules using advanced work assignment, and Service Level Agreement (SLA) configurations and workflows.
- Implement reports and dashboards.
- Execute unit testing to ensure that implemented user stories meet acceptance criteria.
- Conduct peer reviews of other developer's user stories.
- Provide technical documentation as required.
- Ensure all ServiceNow certifications are kept current with new releases.
Required Qualifications
- 1+ year of experience with implementing major ServiceNow modules/applications.
- Solid understanding of the ServiceNow platform, including administration and configuration.
- Familiarity with JavaScript.
- Experience with Agile and Scrum methodologies, actively participating in the software development life cycle (SDLC).
- Customer-focused with excellent time management, communication, and follow-up skills.
- Possession of ServiceNow Certified System Administrator (CSA), and or ServiceNow Certified Application Developer (CAD) strongly preferred.
- Complete 1 Certified Implementation Specialist (CIS) certification within 6 months of hire.
Benefits
- Ongoing personal and professional development.
- Unlimited paid time away from work to go on adventures, relax, or recover, plus 12 paid holidays.
- Premium healthcare plans, Medical, Dental, Vision including HSA and FSA options.
- Qualified 401k Program.
- Virtual happy hours and other team-building events.
- Wellness Clubs that cater to different interests.
Company Overview
Intact Technology is a leading provider of ServiceNow solutions for large enterprise customers. We are passionate about delivering exceptional outcomes for our customers and strive to create a positive workplace experience for our employees.
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