Associate Field Service Engineer-South East Michigan

2 weeks ago

Canton, Ohio, United States Danaher Corporation Full time
About the Role

We are seeking a highly skilled and motivated Field Service Engineer to join our team in South East Michigan. As a Field Service Engineer, you will be responsible for ensuring the optimal performance of Beckman Coulter equipment, including Chemistry and Immunoassay systems.

Key Responsibilities
  • Complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment.
  • Provide excellent and efficient service to Beckman Coulter's customers, along with technical training on products.
  • Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times.
  • Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals.
  • Engage with both internal and external stakeholders, understanding and meeting their unique needs.
Requirements
  • Associate degree or equivalent military experience.
  • 0–1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.
  • Hold a current valid driver's license and good driving record over the last three years.
  • Ability to travel and provide service in an assigned geography and periodic travel to other areas/overnight.
  • Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.).
  • Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time.
Preferred Qualifications
  • 2+ years' experience of troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.
  • Developing positive business relationships with both internal and external stakeholders, resulting to increased customer satisfaction, and supporting long-term retention.
  • A technical college major such as biomed, engineering, or related.
About Danaher Corporation

Danaher Corporation is a global leader in the life sciences, diagnostics, biotechnology, and beyond. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.

Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

We are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

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