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Hospitality Team Member

2 months ago

Louisville, Kentucky, United States White Lodging Full time

Job Summary:

The Server Assistant is a dynamic role that combines the skills of a server and a host/hostess to provide exceptional customer service and ensure a seamless dining experience for our guests. As a Server Assistant, you will be responsible for setting up tables, assisting servers with table maintenance, and expediting food and beverage items to guests.

Key Responsibilities:

  • Provide top-notch customer service to guests, anticipating and exceeding their expectations.
  • Set up tables and ensure they are clean and properly set within a timely manner.
  • Assist servers with table maintenance, clearing, marking, and beverage delivery.
  • Communicate with guests about menu items, specials, and upsell opportunities.
  • Expediting and delivering food and beverage items to guests in a timely and efficient manner.
  • Complete side work duties and cleaning tasks to maintain a clean and organized work environment.
  • Assist with inventory management and restocking of side stations and equipment.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Knowledge of food and beverage menu and ability to communicate with guests about menu items.
  • Ability to work as part of a team and maintain a positive attitude.

Benefits:

  • Competitive hourly rate.
  • Opportunities for career advancement and professional growth.
  • Complimentary and discounted rooms for employees and their families.
  • Tuition reimbursement and employee assistance program.