Financial Services Associate II

2 weeks ago


Santa Maria, California, United States Dignity Health Full time
Job Summary

We are seeking a highly skilled Financial Services Associate II to join our team at Dignity Health's Pacific Central Coast Health Centers. As a key member of our financial services team, you will play a critical role in ensuring that our patients receive high-quality, cost-effective care.

Key Responsibilities
  • Evaluate insurance options and clinical services to meet the needs of patients
  • Track insurance requirements and ensure accurate documentation in patient records
  • Pre-authorize services and complete the checkout process with patients, including cash collections and cash reconciliation
  • Promote quality, cost-effective outcomes by managing financial and clinical care needs through the continuum of care
  • Facilitate a positive patient experience through coordination and advocacy in obtaining financial clearance, pre-certifications, authorizations, and referrals
Requirements
  • 1 year experience as a FSA I or equivalent experience working in an outpatient/physician office environment, including financial counseling, insurance verification, and authorization
  • Strong customer service skills and ability to communicate effectively with others
  • Strong computer skills and ability to prioritize multiple tasks
What We Offer

We offer a competitive hourly rate of $31.38 and a supportive work environment that values teamwork and patient-centered care. We are an equal opportunity/affirmative action employer and welcome applications from diverse candidates.



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