Server Representative

5 days ago


Irving, Texas, United States Entertainment Promotions Full time
Job Summary:

As a Server at Entertainment Promotions, you will be responsible for providing exceptional customer service to our guests. Your primary duties will include greeting each table within 2 minutes of being seated, learning the menu, and describing menu items to guests. You will also be responsible for following responsible alcohol service standards, upselling menu items, and interacting with guests to create an engaging experience.

Key Responsibilities:

  • Greet each table within 2 minutes of being seated
  • Learn the menu and describe menu items to guests
  • Follow responsible alcohol service standards
  • Upsell menu items and interact with guests
  • Provide wait service for group and event guests
  • Pre-buss tables and lanes
  • Assist in other areas as needed

Requirements:

  • Standing for long periods of time with frequent bending and turning
  • Lifting 40 lbs
  • Comfortable climbing on a ladder
  • Communicating with guests and accepting and delivering drink orders

Special Requirements:

  • Must be at least 18 years old
  • Must know basic drink recipes and proper pouring techniques
  • Must be familiar with most types of liquor, wine, and beer
  • Must possess a valid TABC or other legal license to sell/serve alcohol per local code
  • Must possess a valid Food Handler's Certificate or other similar license per local code
  • Obtain training certification per company policy

Standard Company Expectations:

  • Goes beyond normal expectations without compromising company mission, vision, and values
  • Demonstrates courtesy and accountability in all situations
  • Responds to guests' special requests in a courteous and accountable fashion
  • Monitors consistency of product provided to all guests
  • Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers
  • Cooperates with team members when assigned additional tasks and listens to others with compassion
  • Seeks knowledge from multiple sources and learns from past experiences for future development and growth
  • Maintains uniform standards

Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire.


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