Loan Support Specialist

4 days ago


Van Nuys, California, United States Community Choice Financial Family of Brands Full time
Job Description

As a Customer Service Representative at Community Choice Financial Family of Brands, you will have the opportunity to work in a dynamic and fast-paced environment, delivering exceptional customer experiences and building strong relationships with our diverse customer base.

Key Qualifications
  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Professional demeanor with customers and peers
  • Meticulous attention to detail and ability to accurately enter data
  • Proficiency in using phone, Point of Sale, Microsoft Office, and other computer systems
  • Must be at least 18 years of age
  • Background check required (subject to applicable law)
  • Ability to meet the physical demands for this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.
What We Offer
  • A comprehensive new hire training program
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Performance-based career advancement
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
  • Company-Sponsored Life and AD&D Insurance
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
  • Diverse Culture and Inclusive Environment
  • A relaxed, business casual dress code that includes jeans and sneakers


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