Patient Account Representative

3 weeks ago


Greenvale, United States Northwell Health Full time
Job Summary

We are seeking a highly skilled Patient Account Representative to join our team at Northwell Health. As a Patient Account Representative, you will play a critical role in ensuring the efficient and accurate processing of patient accounts, while providing exceptional customer service to our patients and families.

Key Responsibilities
  • Monitor and analyze patient account data to identify trends and areas for improvement
  • Develop and implement process improvements to increase efficiency and reduce costs
  • Collaborate with healthcare teams to resolve complex billing and insurance issues
  • Provide exceptional customer service to patients and families, responding to inquiries and resolving concerns in a timely and professional manner
  • Stay up-to-date on changing regulations and industry standards, ensuring compliance with all relevant laws and guidelines
Requirements
  • High school diploma or equivalent required
  • 1-3 years of relevant experience in patient accounting or a related field
  • Strong analytical and problem-solving skills, with the ability to work in a fast-paced environment
  • Excellent communication and customer service skills, with the ability to work effectively with patients, families, and healthcare teams
  • Ability to work independently and as part of a team, with a strong attention to detail and organizational skills
What We Offer

Northwell Health is committed to providing a comprehensive benefits package that supports the health and well-being of our employees and their families. Our benefits include:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance


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