Keyholder (PT) - New Orleans

2 weeks ago


New Orleans, Louisiana, United States UNTUCKit Full time
Job Description

Are you passionate about delivering exceptional customer service in a retail environment?

We are seeking a part-time Keyholder to join our team in New Orleans, LA.

As a Keyholder, you will be responsible for creating a positive and engaging work environment that inspires associates to deliver exceptional customer service.

Key responsibilities include:

  • Ensuring a cohesive work environment that promotes engagement among associates
  • Executing UNTUCKit University training and participating in daily chat-in activities
  • Providing exceptional customer service and ensuring high levels of customer satisfaction
  • Assessing customers' needs and providing assistance and information on product features
  • Creating a fun and relaxed environment for customers to feel comfortable shopping
  • Maintaining a tidy sales floor and ensuring stock room organization
  • Opening and closing the store
  • Actively maintaining a high level of product knowledge and discussing available options with customers
  • Cross-selling products and teaming up with coworkers to ensure proper customer service
  • Providing customer feedback and observations to inform brand decisions

Requirements:

  • Proven work experience as a Sales Associate
  • Basic understanding of sales principles and customer service practices
  • Proficiency in Apple products and G-suite, Omni-channel POS systems
  • Solid communication and interpersonal skills
  • Customer service focus
  • Ability to work in the store alone and be flexible with scheduling
  • High school degree
  • Part-time: Hours may vary

Benefits:

  • Retirement Plan (401k)
  • Paid Time Off (and public holidays)
  • Training & Development
  • Casual working environment
  • Wellness Resources

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