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Logistics and Inventory Senior Analyst

2 months ago

New York, New York, United States Charlotte Tilbury Limited Full time

Company Overview:
Charlotte Tilbury Beauty, founded by renowned British makeup artist Charlotte Tilbury MBE in 2013, has transformed the global beauty landscape by simplifying makeup application for individuals of all ages. As we celebrate a decade in the US market, we are excited to introduce our latest venture into Fragrance.

Position Summary:
We are seeking a motivated professional with a background in supply chain analysis or planning, preferably within a fast-paced consumer goods environment. This role is ideal for someone who thrives in a dynamic setting and possesses a strong aptitude for data analysis and project management.

Reporting Structure:
This position reports directly to the Director of Logistics and Inventory.

Key Responsibilities:
Your daily tasks will include:

  • Assisting the Logistics team with supervisory duties and oversight of our three third-party logistics (3PL) warehouses.
  • Managing and addressing non-compliance chargebacks from clients, identifying solutions for recurring issues, and disputing charges when necessary.
  • Overseeing daily communication with our warehouse and external partners regarding non-compliance disputes and evidence submissions through retailer portals and email.
  • Generating monthly reports detailing chargeback trends and financial implications, in comparison to budget forecasts.
  • Administering the newly established Returns/RA process at our warehouses for both B2C and B2B operations.
  • Collaborating with commercial and finance teams to ensure proper handling and documentation of B2B returns.
  • Analyzing stock reintegration rates from returns and proposing innovative solutions for improvement.
  • Maintaining a close partnership with inventory control and customer supply chain teams.
  • Communicating proactively, informatively, and collaboratively.
  • Transforming large data sets into meaningful reports and presenting findings to leadership as required.

Qualifications:
We are looking for candidates who possess:

  • A solid educational foundation with 3-5 years of relevant experience.
  • Exceptional organizational skills and the ability to thrive in a fast-paced environment.
  • Strong numerical and analytical capabilities, along with effective problem-solving skills.
  • Meticulous attention to detail and the ability to identify anomalies in extensive data sets.
  • Intermediate proficiency in Microsoft Excel and familiarity with ERP systems (NetSuite experience is a plus).
  • The capacity to work independently and take initiative.
  • Experience in retailer-facing roles or commercial environments is highly advantageous.
  • Familiarity with ASN processes, pick-up logistics, palletization requirements, and timing is beneficial but not mandatory.
  • Project management expertise.

Compensation and Benefits:
The base salary range for this position is $85,000 - $95,000. Our benefits package includes:

  • Generous employee discounts on all products.
  • Access to Tilbury Treats, our exclusive rewards platform offering discounts on various services.
  • Comprehensive medical, dental, and vision coverage.
  • Commuter benefits (pre-tax).
  • Flexible Spending Account (FSA).
  • Employee Assistance Program (EAP).
  • 401(k) plan with company matching.
  • Paid time off and birthday PTO.

At Charlotte Tilbury Beauty, we are committed to fostering a diverse and inclusive workplace that empowers individuals to be their most beautiful selves.