Financial Data Analyst

3 weeks ago

New York, New York, United States Syntricate Technologies Full time

Job Overview

Syntricate Technologies is a leading provider of market data solutions, and we are seeking a highly skilled Financial Data Analyst - Support Role to join our team in New York. This role involves supporting the growth of our global financial market initiatives and maintaining the efficiency of our market data operations.

This position requires a strong understanding of financial markets and market data, as well as excellent problem-solving skills and the ability to resolve issues in a timely manner. Key responsibilities include:

  • Technical Support: Provide support for market data infrastructure and customers, ensuring the efficient delivery of data to and from major vendors.
  • Customer Service: Deliver high-quality customer service, ensuring that reported issues are addressed promptly and professionally.
  • Incident Management: Manage and prioritize busy incident management and request queues, collaborating with global teams to ensure timely resolution.
  • Data Management: Perform data entry for customer data onboarding and classification of financial instruments, ensuring accuracy and compliance with predefined criteria.
  • Monitoring and Troubleshooting: Monitor and troubleshoot data systems, utilizing Linux & Windows skills to interrogate log files and collaborate with network and infrastructure teams to diagnose and resolve production issues.
  • Reporting: Generate weekly incident and request reports to track performance and identify areas for improvement.

The ideal candidate will have:

  • 2+ Years of Experience: 2 years+ of experience in supporting market data infrastructure.
  • Strong Communication Skills: Strong communication and interpersonal skills for effective collaboration with both internal teams and clients.
  • SQL Skills: SQL skills to query databases for the retrieval of large historical datasets.
  • Scripting Skills: Scripting skills to automate using Python, Shell scripts, and PowerShell.
  • Familiarity with Time Series Databases: Familiarity with time series databases like OneTick or KDB, and monitoring systems, like ITRS.

Salary: $125K-$135k base

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