Sales Associate, Holiday Seasonal, Lynnwood

4 weeks ago


Lynnwood, Washington, United States Pottery Barn Full time

About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Pottery Barn. As a Sales Associate, you will provide exceptional customer service, utilize effective selling techniques, and maintain a thorough knowledge of our products.

You're Excited About This Opportunity Because

You will have the opportunity to work in a fast-paced, specialty retail environment and provide customers with a unique shopping experience. You will be responsible for achieving established sales and contest goals, maintaining knowledge of current sales and promotions, and assisting customers with special services.

Key Responsibilities

  • Provide sincere, friendly, and energetic customer service by exemplifying World-Class service standards
  • Achieve established sales and contest goals
  • Maintain knowledge of current sales and promotions
  • Assist customers with special services, including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
  • Utilize effective selling techniques to build multiple sales and increase productivity
  • Demonstrate comprehensive product knowledge, including features and benefits
  • Efficiently and accurately perform register transactions, including sales, returns, and exchanges
  • Assist in implementation and maintenance of visual merchandise presentation, signage, and lighting
  • Uphold store maintenance and cleanliness standards, straighten, clean, and help maintain stockroom as needed
  • Process, ticket, and restock merchandise as needed
  • Perform other duties as assigned by management

Why You Will Love Working at Pottery Barn

We are a successful, fast-growing company with an entrepreneurial vibe. We are a technologically and data-driven business, offering a competitive compensation package, including pay and benefits. Our benefits include a generous discount on all Pottery Barn brands, a 401(k) plan, a wellness program, paid vacations and holidays, and health benefits, including same-sex domestic partner benefits.

Requirements

  • High school diploma or equivalent preferred
  • 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
  • Proven ability to prioritize and handle multiple tasks simultaneously
  • Ability to be mobile on the sales floor for extended periods of time, operate POS system, and lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

Physical Requirements

  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to operate POS system
  • Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques


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