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Retail Operations Supervisor

2 months ago

Brookfield, Wisconsin, United States Francesca's Full time

Job Title: Retail Operations Supervisor at francesca's

At francesca's, we foster a vibrant and inviting environment that offers numerous opportunities for career advancement. Our team is committed to providing unique fashion and lifestyle products while creating a space that encourages self-expression.

We are in search of a qualified individual with a background in specialty retail to assume the role of Retail Operations Supervisor. In this pivotal leadership role, you will focus on enhancing customer satisfaction, ensuring product excellence, and maintaining visual appeal. With a knack for creative problem-solving and a solid understanding of business operations, you will work closely with the Boutique Team Leader. Your duties will encompass team development, cultivating a high-performing and diverse workforce, and driving sales through effective mentorship.

Key Responsibilities:

Optimize daily sales strategies and improve performance metrics through proactive sales floor management Assign tasks effectively and ensure team expectations are met Inspire and encourage team members through constructive feedback Serve as a liaison between the Boutique Team, Field, and corporate partners

Requirements:

Attract and retain a sales-oriented team Mentor team members to reach their full potential Prepare associates for advancement using available company resources Address performance challenges fairly and consistently Build professional relationships grounded in integrity and trust Demonstrate high personal integrity and motivate others to do the same

Customer Experience:

Model exceptional guest interaction Foster a proactive selling culture within the team Educate team members on customer engagement while managing operational responsibilities

Visual Merchandising:

Ensure an attractive boutique environment for guests Effectively communicate brand values Implement and maintain visual merchandising standards Stay informed about the boutique's fashion offerings

Operational Proficiency:

Consistently apply company policies Assist in enhancing service levels and sales performance Oversee opening and closing procedures Monitor financial transactions and boutique security Conduct regular audits and inventory assessments

Physical Requirements:

Navigate the sales floor and stockroom efficiently Ability to lift items weighing up to 35 lbs Comfortable working autonomously

Benefits:

Paid Time Off Paid Parental Leave Comprehensive Medical, Dental, Vision, and Life Insurance (for Full-Time Employees) 401(k) Plan Opportunities for Professional Growth Employee Merchandise Discount

We are continuously seeking talented individuals to join our team. If you possess the skills, experience, and passion to thrive at francesca's, we encourage you to consider this opportunity.

francesca's is an equal opportunity employer that values the contributions of its team members to the overall success of the company.