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Client Support Specialist in Portfolio Analytics

2 months ago

Chicago, Illinois, United States Avison Young Full time

Portfolio Analytics Platform Specialist

Avison Young is a prominent global commercial real estate brokerage and advisory firm, providing a comprehensive range of transaction, management, financial, and consulting services. Our mission is to generate genuine economic, social, and environmental value through our extensive real estate advisory services.

Key Responsibilities:

  • Present and demonstrate portfolio analytics and business intelligence technologies to clients
  • Assist clients in the onboarding process for technology and provide education on product functionalities
  • Collaborate with clients to assess their technology requirements, identify deficiencies, and innovate new solutions
  • Inform the Avison Young community about the significance of data intelligence and analytics
  • Ensure high levels of client satisfaction and a positive experience with our technological tools
  • Engage in industry events, panel discussions, and presentations
  • Stay informed about competitor technologies
  • Work collaboratively with a team to engage clients through technology tools and data analysis

Qualifications:

  • A bachelor's degree or equivalent experience is required
  • Preferred 5+ years of experience in commercial real estate or consulting
  • Exceptional communication skills with the ability to create complex deliverables
  • A highly motivated individual capable of thriving in a fast-paced environment
  • Flexibility to adapt to evolving workplace and market demands

Workplace Type: Hybrid

Our Commitment to Equal Opportunity:

Avison Young is an equal opportunity employer dedicated to fostering diversity and inclusivity within our workforce. We prioritize fair recruitment practices and strive to maintain a positive work environment for all employees.

Benefits:

  • 401k plan with a generous employer match
  • Paid parental leave, along with medical, dental, and vision insurance
  • Life, AD&D, and short & long-term disability insurance
  • Critical illness and accident coverage
  • Wellness program and Employee Assistance Program (EAP)

Work-Life Balance:

  • Competitive vacation days and personal/wellness days
  • Paid holidays, floating holidays, and a volunteer day