Quality Management Director

1 day ago


Stephenson, Michigan, United States OU Health Full time
Job Title: Quality Manager

OU Health seeks a highly skilled Quality Manager to oversee the performance of the Quality Management Program and its compliance with regulatory agency requirements.

Responsibilities:
  • Lead and develop a team to ensure deliverables and performance metrics are met.
  • Review and revise the current Quality Management Program to ensure compliance with regulatory standards.
  • Collaborate with staff and providers on projects and efforts to maintain the quality program.
  • Prepare and submit annual requests for information (RFIs) from all required payers and contracted entities.
  • Schedule, prepare, and/or chair meetings pertaining to the TCT Program.
  • Complete payroll, staff rounding, and performance reviews for direct reports.
  • Coordinate program quality and data management functions in an efficient and cohesive manner.
  • Work collaboratively with physicians, finance, and administration on projects.
  • Coordinate completion of required initial training, annual competencies, and continual education for the program.
  • Perform and monitor internal and external audits, including recognition of trends and implementation of process improvements.
  • Research and creation of benchmarks for use within the TCT program.
  • Maintain appropriate facility and program accreditations, including coordination of inspections.
  • Lead the preparation, maintenance, approval, and publication of all policies and procedures as specifically related to the TCT Program.
  • Supervise completion of the TCT Program Annual Report and dissemination to appropriate personnel and leadership.
  • Assist physicians and pharmacists with research and evidence-based practice guidelines for the preparation of protocols and pathways.
  • Monitor deviations from protocol/pathway use and transplant acceptance criteria, along with any resulting outcomes.
  • Research data compilation for various studies and research papers with and for the program's physician group.
  • Act as the assigned Authorized Representative (AR) for all commercial cellular therapy companies.
  • Assign and monitor education (REMS) compliance.
  • Monitor compliance with policies/procedures.
  • Perform staff, patient, and caregiver education as necessary.
  • Complete all relevant reports for the REMS program.
  • Oversee the completion of all relevant audits and inspections.
Requirements:
  • Graduate of an accredited school of nursing.
  • Bachelor's of Science in Nursing required.
  • Master's level education preferred.
  • 3 to 5 years of progressive leadership experience required.
  • Experience in a clinical care or related healthcare position.
  • BMT/Cellular Therapy and quality experience preferred.
  • Current RN License issued by the Oklahoma State Board of Nursing, or a current multistate compact RN License (eNLC).
  • BLS upon hire.
Preferred Qualifications:
  • Demonstrated ability to develop collaborative relationships with key stakeholders.
  • Strong influence skills and ability to motivate others.
  • Ability to maintain integrity and trust among leadership and staff.
  • Proven ability to manage a team of professionals and lead a departmental function.
  • Demonstrated business acumen.
  • Demonstrated business understanding and ability to balance people/organizational decisions with business considerations.
  • Experience using metrics to drive decisions and working with external vendors.
  • Must be a strategic thinker, self-motivated, and have excellent problem-solving and project management skills.
  • Proven ability to effectively manage multiple high-priority deliverables.
  • Excellent verbal and written communication and presentation skills.
  • Proficient with the use of Microsoft Office tools.
  • Knowledge of clinical healthcare, evidence-based practice, healthcare research, and professional nursing theory, practices, techniques, and procedures.
  • Skill in planning and administering performance improvement activities and using performance improvement methodologies.
  • Strong skills in data measurement, analysis, and presentation, with the ability to prepare and analyze reports.


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