Quality Assurance Program Coordinator

2 weeks ago


Cedar Rapids Iowa, United States UnityPoint Health Full time
Job Summary

We are seeking a highly skilled Quality Assurance Program Coordinator to join our team at UnityPoint Health. As a key member of our quality assurance team, you will be responsible for ensuring the accuracy and quality of client services.

Key Responsibilities
  • Develop and implement quality assurance activities to ensure accuracy of client services
  • Track and trend agency regulatory data, creating reports and coordinating training with front-line managers
  • Collaborate with managers to develop training programs on quality intervention and ensure correct documentation of outcomes
  • Engage in ongoing coaching strategies with direct care staff and coordinate with managers on focused staff development tasks for quality improvement
  • Support tasks necessary for quality services for clients on the units with direct care staff and managers
  • Work closely with Crisis Managers and Director on tasks that improve quality of care needs
  • Complete required local and state reports for data collection and reporting based on regulation and funder expectations
Requirements
  • Bachelor's degree in health and human service field or business/health administration
  • Experience in quality assurance/improvement activities and health or human services
  • Valid driver's license when driving any vehicle for work-related reasons
Why UnityPoint Health?

At UnityPoint Health, you matter. We are committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation. We believe equipping you with support and resources is an essential part of delivering a remarkable employment experience.



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