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Patient Care Coordinator

2 months ago

Findlay, Ohio, United States Physicians Plus Urgent Care Full time

Physicians Plus Urgent Care - Patient Care Coordinator

Objective of the Role
The primary aim of this position is to warmly welcome and register patients upon their arrival at the facility while working in conjunction with the healthcare team. This role involves attentively observing and addressing the needs of patients.

Key Responsibilities

  • Accurately input patient demographic details, billing information, and insurance data.
  • Collaborate with the healthcare team to plan and enhance health-related services.
  • Recognize and address the distinct physical and emotional needs of patients.
  • Facilitate ongoing educational opportunities to match skill levels.
  • Process payments and ensure all documentation is completed correctly.
  • Engage in effective communication with both patients and healthcare personnel.
  • Verify the accuracy of insurance information.
  • Perform administrative tasks and uphold a tidy office environment.
  • Exhibit a commitment to service excellence.

Essential Qualifications

  • Completion of high school or equivalent education.
  • Proficient in computer applications, particularly Microsoft Office.
  • Willingness to work 12-hour shifts, including weekends and holidays.
  • Strong interpersonal and communication abilities.
  • A valid driver's license is mandatory.
  • Knowledge and skills relevant to the age of the patients served.

Desirable Qualifications

  • At least 6 months of experience in a healthcare environment.
  • Familiarity with electronic medical records (EMR).
  • Understanding of medical terminology.
  • Experience in clerical or receptionist roles.

Physical Requirements
This role necessitates a comprehensive range of physical motion, including intermittent physical tasks. Good hand-eye coordination and communication skills are essential. Corrected vision and hearing capabilities are required.

Work Environment Considerations
This position may entail exposure to bloodborne pathogens.