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Warehouse Operations Manager
2 months ago
We are seeking a highly motivated and experienced Warehouse Team Lead to join our team at Pet Supplies Plus. As a key member of our distribution center, you will be responsible for providing leadership and guidance to our warehouse team, ensuring seamless operations and exceptional customer service.
Key Responsibilities- Work closely with the supervisor to coach and motivate the team on day-to-day shipping, picking, receiving, and inventory control activities.
- Ensure team members are fully trained to perform their assigned duties and provide additional training or cross-training as needed.
- Help the supervisor ensure that all daily requirements are met and projects are completed on time.
- Effectively communicate progress against daily volume and assist in assigning work and adjusting manpower to optimize store orders and work hours.
- Provide on-the-job training and procedural audits/behavioral observations for team members.
- Partner with Support Coordinators to identify and resolve system inaccuracies and recommend methods to prevent future inventory issues.
- Investigate inventory discrepancies and perform duties of an area distribution team member.
- Assist with maintaining compliance with company policies, safety standards, good housekeeping practices, quality standards, and government regulations.
- A High School Diploma or GED; Associates/Bachelor's degree desired.
- Solid basic computer skills.
- Strong knowledge and understanding of distribution processes.
- Strong analytical and problem-solving skills, with the ability to multitask and work within deadlines.
- Good interpersonal skills and ability to provide confident communications at all levels.
- Strong leadership skills, including the ability to establish and maintain effective working relationships with fellow team members.
Pet Supplies Plus is a leading pet supply retailer with over 700 locations in 42 states. We are committed to providing exceptional customer service and a wide selection of natural foods, hard goods, and pet services. Our stores are designed to be welcoming and easy to navigate, with friendly and knowledgeable staff who get to know each pet and their owner by name.
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