Physician Practice Operations Manager

3 weeks ago


Hendersonville, Tennessee, United States UNC Health Care Full time
Job Summary

We are seeking a highly skilled and experienced Physician Practice Operations Manager to join our team at UNC Health Care. The successful candidate will be responsible for the overall direction, utilization, supervision, and instruction of professional and support staff, volunteers, and students utilized in the clinics and the development, implementation, and monitoring of all Quality Management programs, policies, and procedures within the practice site of responsibility.

Key Responsibilities
  • Manage the staff and business operations of physician and/or clinical practices, delegating responsibility and commensurate authority to designated subordinates, and overseeing the responsibility and accountability for performance of staff.
  • Maintain daily operations of practices within current budgeted operating expenses, providing general supervision of the daily work of all associates, resolving problems, and providing direction as needed (excluding medical provider staff).
  • Supervise and review monthly reports, including revenue and patient activity, to present to the physicians at monthly meetings, and supervise and direct departmental orientation of new staff in collaboration with clinical supervisor if applicable, ensuring staff familiarity with policies and procedures of the clinic, the hospital, and the organization.
  • Provide input to strategic decisions that affect the functional area of responsibility, may give input into developing the budget coordination, and resolve escalated issues arising from operations and requiring coordination with other departments.
  • Develop and implement policies and procedures for the clinic as needed in collaboration with own leadership and in compliance with the general policies and procedures of the organization.
  • Review metrics and monthly reports, including QI, Safety, Infection Control, Exposure control, and Risk Management.
Requirements
  • Active Driver's License and access to transportation.
  • Five (5) years of experience working in a private practice and/or clinical office setting.
  • Two (2) years of previous supervisory experience.
  • Effective verbal and written communication.
  • Experience working with standard desktop productivity suites such as Microsoft Office.
  • Experience or training with ICD9 and CPT coding.
  • Experience or training with basic accounting principles.
  • High School diploma or equivalent.
Preferred Qualifications
  • Bachelor's Degree.
  • Certified Medical Practice Executive (CMPE) as issued by the Medical Group Management Association (MGMA).


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