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Executive Director
2 months ago
We are seeking a highly skilled and experienced Executive Director to join our team at Everstory Partners. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our cemetery and funeral home locations.
Key Responsibilities- Operational Excellence: Ensure the efficient and effective management of our locations, including full P&L responsibility and financial planning.
- Customer Service: Provide exceptional customer service to internal and external customers, resolving issues and complaints in a timely and satisfactory manner.
- Leadership: Motivate and develop high-performing teams, providing guidance and support to ensure the achievement of goals and objectives.
- Recruitment and Training: Recruit, hire, train, and retain top talent, ensuring that our teams have the skills and knowledge needed to succeed.
- Inventory Management: Manage merchandise and property inventory for each location, ensuring that we have the necessary resources to meet customer needs.
- Vendor Relationships: Develop and maintain effective partnerships with vendors, ensuring that we receive the best possible service and value.
- Compliance: Ensure compliance with workplace health and safety standards and plans.
- Business Operations Experience: A strong combination of business operations, quality, continuous improvement, process development, and management experience.
- Leadership Skills: Proven ability to establish and maintain trust with all stakeholders, including customers, business partners, investors, and coworkers.
- Customer Service Skills: Excellent customer service skills, with the ability to handle internal and external customer complaints and issues.
- Team Management: Experience leading and developing high-performing teams, with a strong track record of process/operations field leadership.
- Education and Experience: A bachelor's degree in business or a related field, with a minimum of five years of experience in management and personnel supervision.
We are proud to offer a competitive benefits package, including medical, dental, 401k with a company match, life, short-term disability, long-term disability, vision, tuition reimbursement, employee discount programs, generous PTO programs, and volunteer opportunities.
We are an equal opportunity employer and are committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
